1. Does KeyDesign Pro require Elementor Pro?
Not at all. Our framework is a comprehensive toolkit built specifically for the Elementor page builder, and it natively includes advanced features comparable to Elementor Pro. You have everything you need to build a high-performance, fully functional website right out of the box.
2. Do you offer a free trial or a money-back guarantee?
3. What happens if I choose not to renew my subscription?
If your license expires, your live website will remain completely intact and functional. However, you will lose access to premium support, software updates, and the premium template library. Important note: Running an outdated version of KeyDesign Pro alongside updated external plugins may eventually lead to compatibility conflicts.
4. How do subscription renewals work?
You can manually renew your active subscription up to 15 days before your scheduled expiration date. We do not offer multi-year advance renewals or renewal discounts, as our packages are already priced to provide maximum value. If your subscription fully expires and enters a “canceled” status, it cannot be renewed; you will need to purchase a new license.
5. Are prices inclusive of taxes?
All prices are exclusive of any applicable taxes. See our terms of service for more information.
6. Can I transfer my license key to a different domain?
Yes. You can easily migrate your Pro license to a new domain. Simply deactivate the license on your old website through your dashboard and reactivate it on the new one. There are no hidden fees or restrictions for transferring your license.
7. Can I resell or bundle KeyDesign Pro with my own products?
No. KeyDesign Pro is intended for building end-product websites for yourself or your clients. Reselling the framework itself, or bundling it as part of another software package, is strictly prohibited and will result in account deactivation.
8. Can I easily migrate to KeyDesign Pro from a legacy theme?
Transitioning from our legacy ThemeForest themes to KeyDesign Pro requires a fresh website rebuild. Because KeyDesign Pro is a completely new, centralized framework operating on an independent subscription model, direct database or one-click migration paths from older marketplace themes are not available.
9. How do I access technical support?
We provide dedicated support through our community forum, staffed by knowledgeable agents ready to assist you. Subscribers receive priority assistance to ensure revenue-driving businesses experience zero downtime.
10. What payment methods do you accept?
We process all subscription payments securely via Stripe, which accepts all major credit and debit cards.