1. How many websites can I build with KeyDesign Pro?
We offer three flexible tiers depending on your needs. The Single License covers one website, the Professional License is valid for up to 5 websites, and the Agency License provides unlimited website usage.
2. Do you offer a free trial or a money-back guarantee?
While we do not offer a trial version of the framework, your purchase is fully protected by a 14-day, no-questions-asked money-back guarantee. If you decide the product isn’t the right fit within your first two weeks, we will gladly issue a full refund. To explore the theme’s capabilities before buying, we recommend reviewing our extensive online documentation.
3. Can I transfer my license key to a different domain?
Yes. You can easily migrate your Pro license to a new domain. Simply deactivate the license on your old website through your dashboard and reactivate it on the new one. There are no hidden fees or restrictions for transferring your license.
4. Can I resell or bundle KeyDesign Pro with my own products or services?
No. KeyDesign Pro is intended for building end-product websites for yourself or your clients. Reselling the framework itself, or bundling it as part of another software package, is strictly prohibited and will result in account deactivation.
5. What payment methods do you accept?
We process all subscription payments securely via Polar, which accepts all major credit and debit cards.
6. Are prices inclusive of taxes?
All prices are exclusive of any applicable taxes. See our terms of service for more information.
1. Does KeyDesign Pro require Elementor Pro or any other paid plugins?
Not at all. Our framework is a comprehensive toolkit built specifically for the Elementor page builder, and it natively includes advanced features comparable to Elementor Pro. You have everything you need to build a high-performance, fully functional website right out of the box.
2. Are the starter sites fully customizable, and can I use their images?
Absolutely. You get instant access to our entire library of over 100 pre-built starter sites. Once imported, every layout, element, and section is completely customizable to fit your project. Additionally, all images included in our starter templates are royalty-free and cleared for both personal and commercial use.
3. Will you be adding more templates to the library?
Yes, our design team is continuously expanding the library with new, ready-made websites and individual template blocks. To help you manage your workflow, our library utilizes a convenient project folder system, allowing you to easily save and organize your favorite template blocks for future client builds.
4. Is KeyDesign Pro optimized for WooCommerce?
Yes, KeyDesign Pro is fully optimized for WooCommerce. Our framework is designed to seamlessly integrate with your online store, ensuring smooth performance even with extensive product catalogs. You can explore our dedicated e-commerce starter sites in our live preview to see exactly how your shop will look and function.
5. Will KeyDesign Pro slow down my website?
Not at all. Performance is a core focus of the KeyDesign Pro framework. The architecture has been rigorously tested and continuously refined across numerous production websites to ensure it remains lightweight and bloat-free. We actively update our codebase alongside major WordPress and Elementor releases to maintain peak performance. When paired with an optimized hosting environment, our starter sites consistently achieve near-perfect scores in Google Lighthouse testing.
1. What happens if I choose not to renew my subscription?
If your license expires, your live website will remain completely intact and functional. However, you will lose access to premium support, software updates, and the premium template library.
Important note: While your site won’t break immediately, WordPress core and the Elementor plugin update frequently. Running an outdated version of KeyDesign Pro alongside updated external plugins may eventually lead to compatibility conflicts or security vulnerabilities.
2. How do subscription renewals work?
You can manually renew your active subscription up to 15 days before your scheduled expiration date. Please note that we do not offer multi-year advance renewals or renewal discounts, as our packages are already priced to provide maximum value. If your subscription fully expires and enters a “canceled” status, it cannot be renewed; you will need to purchase a new license to regain access to updates and support.
3. What should I do if I lose access to the email address registered to my account?
Please reach out to our support team. Be prepared to provide your license key and account details so we can securely verify your identity and update your information.
4. I am an existing customer of a legacy theme on ThemeForest. Can I easily migrate to KeyDesign Pro?
Transitioning from our legacy ThemeForest themes to KeyDesign Pro requires a fresh website rebuild. Because KeyDesign Pro is a completely new, centralized framework operating on an independent subscription model, direct database or one-click migration paths from older marketplace themes are not available. To gain access to the new framework, the premium template library, and ongoing dedicated support, you will need to purchase an active KeyDesign Pro subscription.
1. How do I access technical support?
We provide dedicated support through our community forum, staffed by knowledgeable agents ready to assist you. Subscribers receive priority assistance to ensure revenue-driving businesses experience zero downtime. We also offer comprehensive online documentation to help you quickly resolve common setup questions.
2. How do I update KeyDesign Pro?
As long as you have an active subscription, update notifications will appear directly inside your WordPress dashboard, allowing you to update the framework with a single click, just like any standard theme or plugin.
3. How secure is KeyDesign Pro, and what happens if a vulnerability is found?
Security is a continuous, top-priority process for our team. We actively monitor for vulnerabilities through automated testing, community reports, and industry security advisories. If a threat is identified, we immediately develop a patch and release a discrete update to protect our users before publicly disclosing the issue. To ensure your site remains secure, we strongly advise keeping WordPress, Elementor, and KeyDesign Pro updated to their latest versions at all times.